Privacy Policy

We value your privacy and prioritize it’s safety. This Privacy Policy governs the manner in
which Transcom Telecommunicationsௗcollects, uses, maintains and discloses information
collected from users (each, a "User") of the https://TranscomLA.com/ website ("Site"). This
privacy policy applies to the Site and all products and services offered by Transcom
Telecommunications.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but
not limited to, when Users visit our site and in connection with other activities,
services, features or resources we make available on our Site. Users may be asked for, as
appropriate, name, email address, mailing address, phone number, credit card information,
Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such
information to us. Users can always refuse to supply personal identification information, except
that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with
our Site. Non-personal identification information may include the browser name, the type of
computer and technical information about Users means of connection to our Site, such as the
operating system and the Internet service providers utilized and other similar information.
How we use collected information
Transcom Telecommunicationsௗcollects and uses Users personal information for the following
purposes:
To improve customer service
Your information helps us to more effectively respond to your customer service requests and
support needs.
To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the
services and resources provided on our Site.
To improve our Site
We continually strive to improve our website offerings based on the information and feedback
we receive from you.
To process transactions
We may use the information Users provide about themselves when placing an order only to
provide service to that order. We do not share this information with outside parties except to the
extent necessary to provide the service.
To send periodic emails
If User decides to opt-in to our mailing list, they will receive emails that may include company
news, updates, related product or service information, etc. If at any time the User would like to
unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the
bottom of each email or User may contact us via our Site.ௗ
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures
to protect against unauthorized access, alteration, disclosure or destruction of your personal
information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL
secured communication channel and is encrypted and protected with digital signatures.ௗ
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share
generic aggregated demographic information not linked to any personal identification
information regarding visitors and users with our business partners, trusted affiliates and
advertisers for the purposes outlined above. We may use third party service providers to help us
operate our business and the Site or administer activities on our behalf, such as sending out
newsletters or surveys. We may share your information with these third parties for those limited
purposes providing that you have given us your permission.
Mobile Subscriber Information
We will NOT share, trade, sell, or rent your cell phone information with other parties under any
circumstances. This includes no sharing with third parties, affiliates, or for marketing or
promotional purposes.
Text Messages
Opting into text messages authorizes Transcom Telecommunications to communicate with
existing customers of record for service requests and maintenance alerts only. All messages
will be logically and topically related to your interaction with our services and products. In
accordance with the 2024 TCPA guidelines, your participation in our SMS service requires
explicit one-to-one consent. This means that by opting in, you consent to receive messages
from Transcom Telecommunications only. Consent cannot be shared with other companies or
third-party entities without your direct approval. Messages and Data rates may apply.
Opt Out Process
You can opt out of our SMS service at any time by replying with "STOP" to any message you
receive from us. Once you opt out, you will immediately cease receiving further messages
unless you opt back in. For help, you can reply with "HELP" or contact us directly at
Service@TranscomLA.com or 562-663-2001.
Recording Keeping and Compliance
We maintain records of when and how you provided consent to receive SMS messages. This
includes storing opt-in and opt-out dates and timestamps. These records are maintained in
compliance with TCPA regulations and may be used to demonstrate proof of consent if required.
Changes to this privacy policy
Transcom Telecommunicationsௗhas the discretion to update this privacy policy at any time.
When we do revise, the updated date will appear at the bottom of this page. We encourage
Users to frequently check this page for any changes to stay informed about how we are helping
to protect the personal information we collect. You acknowledge and agree that it is your
responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not
agree to this policy, please do not use our Site. Your continued use of the Site following the
posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings
with our site, please contact us at:
Transcom Telecommunications
1390 E. Burnett Street Suite C
Signal Hill, CA 90755
https://TranscomLA.com/
Service@TranscomLA.com
Voice or Text 562-663-2001
Revised 12/10/2024